1. Your Privacy
The The Venus Charge Team are committed to protecting and respecting your privacy.
2. What Information Do We Collect?
The information we collect falls into the following categories (together, the "Information"):
b) Platform Use Information - the Platform utilizes a standard technology called "cookies" and web server logs to collect information about how the Platform is used. Information gathered through cookies and web server logs may include the date and time of visits, the screens viewed and time spent on the Platform. When you engage in certain activities on the Platform or engage with the Platform through another route, for example, by getting assistance on the Platform, , we may ask you to provide certain information by filling out and submitting a form. It is completely up to you whether you engage in these activities. If you choose to engage in these activities, however, we may require you to provide us with Information.
We take the security of your Information seriously.
We have a committed security policy. We implement a number of security measures to ensure the safety of any Information in our possession or control. The Information is contained on a secure server, which is accessible only by a limited number of employees who have limited access rights to such information.
5. How Will We Use Your Information?
We collect your Information to record and support your participation in the activities you select.
We may use Information:
a) as part of our effort to keep you informed via mail, email, phone about updates and other products or services we offer;
b) for record keeping purposes;
c) to improve the quality of our service;
d) for market research;
e) to measure and improve activity on the Platform; and
f) to understand your preferences so that we can improve on the features we offer.
We may also pass your Information to other carefully selected partner organisations ("partners") with whom we have a business relationship, such as:
a) our sponsors;
b) financial services partners; and
We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies.
7. How to Contact Us